Make.com review request automation in one scenario
Make already watches your orders, bookings and invoices. Add one HTTP module and every completed event becomes a one-tap satisfaction email from Loops, with the answer classified and the review invite sent while the experience is fresh.
What to trigger the scenario from
Pick the moment the customer is done with you. These are the pairings people set up most.
- WooCommerceWatch orders (completed)
- ShopifyWatch orders
- Google SheetsWatch new rows
- StripeWatch events (invoice.paid)
- AirtableWatch records
- PipedriveWatch deals (won)
Set up Make.com review request automation step by step
One trigger module, one HTTP → Make a request. Copy the pieces below into your scenario.
- 1Start a scenario with your app's trigger
Watch orders, watch events, watch rows. Pick the module that fires when the customer is done with you.
- 2Add the HTTP module "Make a request"
Method POST, paste the URL.
URLhttps://yourdomain.com/api/v1/enquiries
- 3Add the headers
Click "Add item" twice under Headers.
HeadersAuthorization: Bearer lk_YOUR_API_KEY Content-Type: application/json
- 4Set the body
Body type: Raw. Content type: JSON (application/json). Map fields from the trigger into the JSON.
Request content{ "name": "{{1.customer.name}}", "email": "{{1.customer.email}}", "ref": "{{1.id}}", "send_after_days": 1 } - 5Run once, then schedule
You'll see status 202 and "queued". Turn scheduling on.
Every request needs an API key from the API section. Keys are per business; revoke and regenerate any time. Customers contacted in the last 30 days are skipped automatically.
Every customer gets the same one-tap email and the same thank-you with your review link.
A private feedback box goes straight to you, and they land on your board so you can call.
Reminders, follow-ups, the monthly report and the Google rating snapshot run on their own.
Questions about Make and Loops
Which Make module do I use?+
The built-in HTTP module, "Make a request". No custom app needed. Method POST, JSON body, two headers.
Can I send customers in bulk from a Google Sheet?+
Yes. Use an Iterator or an Array aggregator and post up to 500 customers in one request to the same endpoint.
Can I wait a few days before asking?+
Add "send_after_days" to the JSON. Make fires immediately; Loops waits and sends when the visit is over. Queued enquiries show on your board and can be stopped.
Does this follow Google's review policies?+
Every customer is asked the same way, nobody is offered anything for a review, and anyone who wasn't happy gets a private channel to you as well as the same review link.
Your Make scenario is five steps from more reviews.
Create your business, grab an API key from the Integrations tab, and paste it into the steps above.
Start in 5 minutes